Personal Shopper Privacy Policy

We, at Havaianas Philippines, know how you value your privacy and are committed to transparency in its collection and use of your personal identifiable information. Thus, we will make it a point to uphold and ensure that your privacy would be protected. In purchasing through the Havaianas Personal Shopper, we would like to inform you that we will collect personal and sensitive personal information you provide. Because your privacy is also important to us, we will only collect information that is relevant to your transactions and dealings with us. We will also store and use your information only for as long as you have dealings with us and for such a length of time that the law may allow us to do so.

1. INFORMATION COLLECTED

We collect, record, store, disclose, and use your personal information only when it is relevant to our transactions and dealings with you. When you access the Havaianas Personal Shopper, we may collect the following personally identifiable information from you:

  1. Name
  2. Delivery Location
  3. Mobile Number

We collect these information when you register online, log-in, communicate with our customer service representatives, opt-in to receive newsletters, shop online, participate in promotions, or deal with us in any way through our Havaianas Personal Shopper.

We guarantee you that we will not sell, share, or trade your personal information with third parties without your consent, except only for purposes of making delivery of our products to you.

2. USE OF COLLECTED INFORMATION

The personal information that you disclose to us will be used for the following purposes:

  1. Facilitate your use of our services;
  2. attend to your inquiries, needs, and concerns;
  3. personalize your Havaianas Personal Shopper experience;
  4. provide you with relevant product information;
  5. fulfill our obligations under our contract of sale over products you purchased from the Havaianas Personal Shopper, i.e., delivery of your purchased products, to give you updates on the delivery of your purchased products, etc., or under any other contract with you;
  6. send you promotional materials; and
  7. improve our customer service.

When you register with our Havaianas Personal Shopper, it is understood that you are giving your consent, in favor of Havaianas Philippines, to send you marketing and/or promotional materials from time to time. You may opt to unsubscribe in our newsletter by sending us an email via [email protected].

We may keep records of the purchases you made through our Havaianas Personal Shopper and combine this with other available information you provided in our physical stores or through our representatives in order to serve you better.

We may also use your personal information to improve our services and to enhance your shopping experience.

We may disclose personally identifiable information in cases where it is necessary to identify, contact or bring legal action against someone who may be violating the law, our Privacy Policy, or those who may be causing injury or interference with our rights and properties. We may also disclose specific information about you if required so by the law, request from the government, process or court order or based on our good faith that it is necessary to conform or comply with such law, request or court order or to protect the users of the Havaianas Personal Shopper or the public.

3. SECURITY OF YOUR PERSONAL INFORMATION

The personal information we collected is maintained in secured servers. We guarantee you that we take appropriate security measures to protect your personal and sensitive information from unauthorized access, unauthorized alteration, and unauthorized disclosure, among others. We will exercise our utmost diligence in protecting your personal and sensitive information.

4. USE BY MINORS

As provided for by the law, minors have no power to give consent. In lieu of this, purchase of Havaianas merchandise through the Havaianas Personal Shopper may only be done by persons ages 18 years old and above. Parents are advised to use parental control tools to prevent minors from submitting information online without parental permission or from accessing any material that is harmful to minors.

5. DISCLAIMER

By consenting to the Privacy Policy of the Havaianas Personal Shopper, you acknowledge that no data transmission over the internet is completely secure. Although we have implemented reasonable security measures, we cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk. 

6. UPDATING OUR POLICY

We may update our Privacy Policy from time to time. Any changes that will be made in our Privacy Policy will be posted in the Havaianas website (www.havaianas.ph) to inform old and new customers regarding any such changes.

7. CONSENT

By visiting the Havaianas Personal Shopper, submitting information, using our services, purchasing any products from the Havaianas Personal Shopper, and/or dealing with us in any way through the Havaianas Personal Shopper, you accept the terms of our Privacy Policy and give consent to Havaianas Philippines to use personal information you provided in the Havaianas Personal Shopper.

If you have any concerns or additional questions about how your personal information is handled, please contact the Data Protection Officer via email at [email protected].

8. EFFECTIVITY

This Privacy Policy shall be effective starting December 15, 2020 and until such time that we update the same.