In The Moment FAQs
In The Moment FAQs
What is the Havaianas partnership with In The Moment?
Havaianas has partnered with In The Moment to create a custom flip-flop experience featuring exclusive In the Moment pins. Customers can personalize their Havaianas pairs using special pins designed by In The Moment.
Is this a collaboration collection?
No. This is a special partnership customization event, not an official collaboration collection
What products are available in the partnership?
Customers can purchase exclusive In The Moment pins that can be added to selected Havaianas pairs.
There are 3 pin designs:
- In the Moment flower pin
- In the Moment tree pin
- In the Moment logo pin
Each pin is priced at ₱200.
Where can customers buy the pins?
Pins will be available starting March 14, 2026 exclusively at the event at Plaza Garden, Proscenium Retail Row in Rockwell. *Until supplies last.
Starting March 15, 2026 the pins will be available inside the Havaianas Rockwell Store at the 2nd Floor of Powerplant Mall. *Until supplies last.
If you want to purchase online, the pins will be available at www.shopinthemomentapparel.com which will be redirected to the www.havaianas.ph starting March 23, 2026. *Until supplies last.
Can customers customize their Havaianas?
Yes. Customers can add up to 3 pins per strap to personalize their Havaianas. Please note that we can only pin newly purchased pairs.
Will the pins be available in all stores?
No. The pins are exclusive to the Rockwell store from March 15, 2026 to March 22, 2026 and www.havaianas.ph from March 23, 2026. *Until supplies last.
Can customers order customized pairs online?
Yes. Starting March 25, customers can customize pairs at www.shopinthemomentapparel.com which will be redirected to the www.havaianas.ph *Until supplies last.
What is the mode of payment for this transaction?
Cash on Delivery (COD) is not applicable for In the Moment orders as they are considered as customized pairs and are assembled at a per order basis. However, we accept credit card payments (Visa and MasterCard), PayPal, PayMaya and GCash.
Can I purchase pins separately?
We're sorry but we do not sell the Pins separately.
Can I modify my order?
Order modifications are not allowed once an order has been confirmed. This is because the pairs are made-to-order items which are customized to your preference.
Can I cancel my order?
Order cancellations are not allowed once an order has been confirmed since the pairs are made-to-order items which are customized to your preference.
Can I return and exchange my order?
Your made-to-order items are solely customized by you, and we're very sorry but we can't accommodate your request.
Please note that once a pair is pinned, we can no longer remove it.
Given the level of personalization that comes in creating this pair, we want to avoid unnecessary wastage of the straps and pins used.