PERSONAL INFORMATION COLLECTION
We collect, record, store, disclose, and use your personal information only when you voluntarily register as a member of the Havaianas Rewards Program through our website https://havaianas.ph/account/register. When you join our rewards program, you agree to our collection of the following personal identifiable information from you:
- Complete Name
- Mobile Number
- Address (Optional)
- Flip Flop Size (Optional)
- Email Address
- Location (Optional)
and other supplementary information about your purchase information and shopping behavior when you purchase online at havaianas.ph or in-store at any Havaianas and All Flip-Flop stores nationwide using your rewards account.
We collect this information when you register and or purchase in-store or online, and deal with us in any way using Havaianas Rewards. We guarantee you that we will not sell, share, or trade your personal information with third parties without your consent, except only for purposes of delivering our products to you and in relation to the purposes mentioned in Section 2 below. It is understood that we are not to be held liable for the inaccurate, incorrect, or out-of-date information that you provided to us.
USE OF COLLECTED INFORMATION
We may use your personal information, as permitted by law, for the following declared purposes:
- To communicate with you about and to process orders, purchases, returns, services, promotions, programs, contests, rewards and accounts;
- To promptly respondent and attend to your inquiries, needs, and concerns;
- To send you advertising/promotional material from any of our affiliates, and on behalf of our promotional and strategic partners;
- To personalize and improve your Havaianas Rewards experience;
- Provide you with relevant product information;
- Send you promotional materials; and
- Improve our customer service.
When you register for Havaianas Rewards, it is understood that you may or may not consent to Havaianas Philippines to send you marketing and/or promotional materials from time to time. If you wish to no longer receive email or SMS notifications, you may opt to unsubscribe from our newsletter by clicking the unsubscribe button appearing in the email. For SMS, you may send us a private message through the following channels:
- email ([email protected])
- website contact form (https://havaianas.ph/pages/contact-us)
- facebook (@havaianasphilippines)
- instagram (@havaianas.philippines)
We may keep records of the purchases you made through our website and combine this with other available information you provided in our physical stores or through our representatives in order to serve you better.
We may also use your personal information to improve our rewards program and to enhance your shopping experience.
We may permit trusted third parties to track your usage of the website, analyze data such as the source address that a page request is coming from, your IP address or domain name, and the date and time of the page request, in order to better understand our customer’s website usage, and to enhance the performance of services in our website. We may also use third parties to host the website and operate various features on the website. We may also share information with our parent companies, subsidiaries, divisions, affiliates, consultants, contractors and subcontractors.
We may disclose personally identifiable information in cases where it is necessary to identify, contact or bring legal action against someone who may be violating the law, the Terms and Conditions of the program, or those who may be causing injury or interference with our rights and properties. We may also disclose specific information about you if required so by the law, request from the government, process or court order or based on our good faith that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.
We shall not be liable for any disclosure and use of any personal information you disclosed in our forums such as the comment area, or any other portion of the website that may be accessed by other visitors of the website.
WHAT ARE COOKEIS
Havaianas Philippines’ Rewards Program uses “cookies'' or tiny files downloaded to your computer/device when accessed via havaianas.ph to improve member experience and to store information on your web browser. For more information on cookies, please see:
You may disable cookies in our website by adjusting the settings in your browser (please click Help menu in your browser to guide you on how to disable cookies). Disabling cookies may affect the functionality of our website and the use of your rewards account.
We highly recommend you to enable cookies in Havaianas Philippines website for smoother transaction in our webpage.
Cookies used in our website
Log on-related cookies
We use log-on-related cookies when you log into our website/application to enable us to record that you logged in on our website. This will prevent you from having to log in every time you access pages from our website. Just like account-related cookies, log on-related cookies shall be deleted once you log out from our website.
Email newsletters-related cookies
This site offers newsletter or email subscription services, and cookies may be used to remember if you registered in our newsletter and to show notifications viewable by subscribers of newsletters.
Order processing-related cookies
This site offers e-commerce and payment facilities. Some cookies are essential to the transaction to ensure that your order is placed in carts and to properly process your orders.
When you submit data through website forms, cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a personalized experience on this site, we provide functionality to accommodate your preferences in website interactions. In order to remember your preferences, we need to set the cookies to remember your preferences.
- Account-related cookies
From time to time, we implement new features and make subtle changes on how the site is to be delivered. While the site is still under the testing stage, cookies may be used to ensure that you receive a consistent smooth website experience.
As we are engaged in the sale of merchandise, it is important for us to understand statistics on how many of the visitors of our site actually make a purchase. In order to do this, cookies are used to collect such data.
Several partners advertise on our behalf. Affiliate-tracking cookies simply allow us to see if our customers have visited the site through one of our partner sites so that we can credit them appropriately.
We also use social media buttons and/or plugins on this site that allow you to connect with your social media. In order for this to work, social media sites including Facebook, will set cookies through our site which may be used to enhance your profile on social media or contribute to the data they hold for various purposes outlined in their respective privacy policies.
SECURITY OF YOUR PERSONAL INFORMATION
The personal information we collected is maintained in secured servers. We guarantee you that we take appropriate security measures to protect your personal and sensitive information from unauthorized access, unauthorized alteration, and unauthorized disclosure, among others. We will exercise our utmost diligence in protecting your personal and sensitive information.
UPDATING YOUR PERSONAL INFORMATION
You may update your personal information you provided us by logging in to your account through our website.
USE BY MINORS
As provided for by the law, minors have no power to give consent. Given this, the use of Havaianas Rewards account and purchases that may undergo through our website may only be done by persons who are 18 years old and above. Parents are advised to use parental control tools to prevent minors from submitting information online without their permission, or from accessing any material that is harmful to minors.
UPDATING OUR POLICY
If you have any concerns or additional questions about how your personal information is handled, please contact the Data Protection Officer via email at [email protected]
In case of Complaints, we shall first verify the identity of the person who filed the Complaint, and respond to such complaint within three (3) days from receipt thereof.