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Havaianas Gift Card FAQs

 

What is the Havaianas Gift Card?

The Havaianas Gift Card is a digital gift card that you can treat yourself to, or give to your loved ones to use to shop for all things Havaianas online by sharing a code. 

 

What are the Havaianas Gift Card values available?

The Havaianas Gift Card is available in the following denominations of P100, P500 and P1,000.

 

Where can I use the Havaianas Gift Card?

The Havaianas Gift Card can be used to pay for purchases on Havaianas.ph and the Havaianas PH Mobile App. It is not valid for use at Havaianas and All Flip Flops physical stores.

 

What products can I purchase using the Havaianas Gift Card?

The Havaianas Gift Card can be used to shop for all things Havaianas on Havaianas.ph, and on the Havaianas PH Mobile App, except for Havaianas Gift Cards.

 

How can I purchase the Havaianas Gift Card?

You can purchase the Havaianas Gift Card exclusively on havaianas.ph, and here’s how you can do just that:

  1. Search “Havaianas Gift Card” on the website, pick the Gift Card denomination you want and add the Gift Card to your cart.
  2. Check out and pay for the gift card! 
  3. Once paid, the Gift Card will be sent to your email address or mobile number.

The Gift Card will contain a 16-character Redemption Code that you, or your chosen recipient can enter upon checkout.

Please note that you will receive separate emails for each Gift Card you purchase.

 

Can I customize the Gift Card Redemption Code?

No, you can’t customize the Havaianas Gift Card Redemption Code. This is because the 16-character redemption codes are randomized and awarded as soon as order is placed and confirmed.

 

Is there a maximum quantity that I can purchase per Havaianas Gift Card value?

There is no limit on the number of Gift Cards you can purchase in a single transaction.

 

How can I pay for the Havaianas Gift Card?

You can pay for your Havaianas Gift Card purchase through the following e-payment methods:  PayPal, credit/debit card, GCash, PayMaya or BillEase. 

 

Cash on Delivery (COD) is not available when you purchase the Havaianas Gift Card, because the Gift Card is an online product that is sent to you and is usable right away. 

 

Can I buy other items together with the Havaianas Gift Card?

No, the Havaianas Gift Card can only be bought on its own, and cannot be combined with other Havaianas products. If you would like to add other Havaianas products, you will have to place an order for those separately.

 

Do we have to pay a shipping fee when purchasing a Havaianas Gift Card?

No, there are no shipping fees when you purchase the Havaianas Gift Card.

 

When purchasing the Havaianas Gift Card, are there any additional, or hidden charges?

No additional, or hidden charges! You will only pay the total amount from the Havaianas Gift Card/s you purchased.

 

Can I earn Rewards Points when I purchase a Havaianas Gift Card?

No, you can’t earn rewards points when you purchase Havaianas Gift Cards.

 

Can I cancel my order for the Havaianas Gift Card?

No, you can’t cancel once your order is confirmed and paid for, as the Gift Card will be sent to you right away.

 

Can I request a refund for my Havaianas Gift Card purchase?

No, you can’t request for a refund once your order is confirmed and paid for.

 

How long will it take the Havaianas Gift Card to arrive?

The Havaianas Gift Card will immediately be sent to your email or mobile number once your order is placed and confirmed.

 

Can I send the Havaianas Gift Card to my family or friends?

Yes, you can send the Havaianas Gift Card to your family, or friends through the following methods:

  1. Forward the email containing the Havaianas Gift Card;
  2. Copy the link of the Havaianas Gift Card and share it;
  3. Copy the Havaianas Gift Card redemption code and share it;
  4. Upon checkout of the Havaianas Gift Card, input your chosen recipient’s email address.

 

Please remember that whoever has access to the Gift Card will be able to immediately use it. Share responsibly!

 

What if I sent the Gift Card to the wrong recipient?

If you sent the Havaianas Gift Card code to the wrong email address or mobile number, please email us at [email protected], and indicate the email address and/or mobile number where the Gift Card code was initially sent to, and our team will deactivate that code.

 

From there, we will resend a new Havaianas Gift Card code to the correct email address and/or mobile number after verification.

 

However, please note that, if part of the Gift Card has already been used by the incorrect recipient, we will only send the Gift Card amount equivalent to the remaining balance to the correct email address and/or mobile number. 

 

So please ensure you input the correct recipient details when you send the Havaianas Gift Card!

 

When can I start using the Havaianas Gift Card?

You can use the Havaianas Gift Card as soon as you receive it.

 

How do I use the Havaianas Gift Card?

Simply input the 16-character Havaianas Gift Card code in the “Gift Card or Discount Code” field on the Checkout page and click “Apply”.

 

Can I use more than one Havaianas Gift Card in one transaction?

Yes. There is no limit in the number of Gift Cards you can use in one transaction. Simply input the Havaianas Gift Card code one by one in the “Gift Card or Discount Code” field on the Checkout page.

 

Can the Havaianas Gift Card be used in conjunction with a discount code?

Yes, the Havaianas Gift Cardis a form of payment, and can be used together with a discount code.

 

Can the Havaianas Gift Card be used with other modes of payment?

Yes, you can. Split transaction is allowed and the Havaianas Gift Card can be combined with other modes of payment to settle a transaction.

 

Can I earn Rewards Points when I purchase using the Havaianas Gift Card?

Yes, you can earn rewards points when you use the Havaianas Gift Card. Just make sure you purchase with a Havaianas.ph Account that is connected to a Havaianas Rewards account. Points will be credited to your account once your item has been delivered.

 

If my total purchase is lower than the Gift Card value, what will happen to the remaining balance?

The remaining balance can still be used for your next purchase.

 

How many times can I use the Havaianas Gift Card?

You can use your Havaianas Gift Card as many times as you wish provided that you have enough balance available in the card.

 

Does the Havaianas Gift Card expire?

No, the Havaianas Gift Card has no expiry, and is valid as long as it has a remaining balance.

 

How do I check the Havaianas Gift Card balance?

You may check the balance by accessing the email you received when the Havaianas Gift Card was delivered and click “View Gift Card”. You will then be directed to a page where you can see the image of the Gift Card with the Gift Card Code, and your remaining balance will be shown on the upper-right corner of the card image. 

 

You may also send us a message at [email protected], so we can help check the balance of your Gift Card for you.

 

Is the Havaianas Gift Card reloadable?

No, the Havaianas Gift Card is not reloadable.

 

I placed an order and paid for it using my Havaianas Gift Card. If I request for a refund of my order, will my payment be refunded back to my Havaianas Gift Card?

Yes, the same amount you paid for your order will be refunded back to the Gift Card.

 

How long will it take for the refund to reflect in my Havaianas Gift Card balance?

The refunded amount will be reflected in your Havaianas Gift Card balance as soon as your order is refunded, and you will receive an email notification once it has been awarded.

 

Can I use the Havaianas Gift Card for additional fees related to my return and exchange request?

No, you can’t. The Havaianas Gift Card can only be used in placing orders only, and cannot be used as payment for other Havaianas services, such as additional fees related to Return and Exchange requests.

 

What if I lost the Havaianas Gift Card code? How can it be retrieved?

If you lost the Havaianas Gift Card code, please email us at [email protected]. Indicate the mobile number and/or email address where the Gift Card code was initially sent to, and the code will be re-sent after our team has verified the mobile number and/or email.

 

Can I buy the Havaianas Gift Card in bulk?

Yes, you can! We will be happy to assist you for any special or corporate orders for the Havaianas Gift Card, including bulk orders. Please feel free to send us a message on the Havaianas Philippines Official Facebook Page and our Sales Agents will be happy to assist you in placing your bulk order.

 

How do we get in touch with Havaianas?

Please get in touch with us at [email protected], or through the Havaianas Philippines Facebook page and we'll get back to you as soon as possible.

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